Orders are shipped from California via UPS ground, or USPS depending on the item. We process and ship orders within 24 hours unless the order was placed on a weekend or holiday and in that case they are shipped within 24 hours of the first normal business day after order was received.
As a family owned business with an excellent reputation for quality products and great customer service, our goal is to make you so happy, you’ll recommend us to all of your friends and family!
Our pillows have a 30 day trial period. In the unlikely event that you are not completely satisfied with your pillow, you may return it for a refund within 30 days of purchase. All other items can be returned within 30 days if they are unused. We provide free shipping to get the order to you. If you would like to return the pillow you will be responsible for shipping it back to us with the carrier of your choice. Please retain your original shipping box during the trial period as it is cheaper to ship it back in the original box.